Cancellation Conditions

Payment

Please pay on-site, in cash. We also accept the following methods of payment: Bank transfer, non-transferrable cheque.

Checking in and checking out

Our apartments are ready for check-in from midday on your day of arrival. If possible, please email us a couple of days beforehand to let us know roughly what time you will be arriving.
On your day of departure, please leave the mountain hut holiday apartments clean and ready for the next guests by midday.
If you are staying at the farm, please vacate your apartment by 9.30 am.

Cancellations

Cancellation conditions, pursuant to Art. 1382 of the Civil Code. The Italian Consumer Protection Code does not provide for the right of withdrawal. However, pursuant to Art. 1382 of the Italian Civil Code, we offer you the following conditions in the case of cancellations:

  • Up to 60 days at the latest before your date of arrival, your booking may be cancelled free of cancellation charges, and only your deposit will be retained.

  • 2 months to 1 week before arrival date: 40 % of the reservation value

  • In the last week before arrival date: 80 % of the reservation value

In the case of no-show or early departures, we charge the full price for the entire booked period of stay.Please let us know in good time if you have to cancel your holiday.

Travel cancellation insurance

We are very much looking forward to seeing you.
Nevertheless, we recommend that you take out travel cancellation insurance at the time of booking. This will cover yourchargesin the event of cancellation, allowing you to look forward to your holidays in full peace of mind. You can find out more about costs and how to take out your holiday cancellation insurance policy here: https://www.europaeische.at/en/

Waiver of liability

We make every effort to ensure that all information in this website is accurate and complete. However, we decline all liability or guarantee as to the topicality, correctness or completeness of the information provided. We reserve the right to modify or supplement the information at any time without prior notice. Offers and booking confirmations are binding. We accept no liability for external link content. The owner of the respective site holds exclusive responsibility for content on linked sites.

Data Protection

In accordance with GDPR, we inform you that your personal data will be used and saved exclusively for the purposes of processing your request and will not be shared with or distributed to third parties. For matters concerning data processing, the interested party may exercise all rights as stipulated by GDPR. The rights holder is Max Malfertheiner. For further information regarding your rights, please click here.

Information

These provisions are detailed in full in articles 45-67 of Italian Consumer Protection Code 206/2005.

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